Frequently Asked Questions
Everything You Need to Know About
ZYVÉN
1. What is ZYVÉN?
ZYVÉN is a fragrance brand by CRAVORA FNB that creates premium Extrait de Parfum fragrances inspired by some of the world's most iconic scent profiles, offering luxury-inspired experiences at an accessible price.
2. What does "Inspired by" mean?
Our fragrances are independently developed and inspired by the scent profiles of well-known designer fragrances. They are not affiliated with, endorsed by, sponsored by, or manufactured by the original designer brands.
3. Are your perfumes original?
Yes. Every ZYVÉN fragrance is an original product created and sold under the ZYVÉN brand. While certain fragrances are inspired by popular scent profiles, our products are independently manufactured and branded.
4. What is Extrait de Parfum?
Extrait de Parfum is one of the highest fragrance concentrations available, containing a higher percentage of fragrance oils than many other perfume types. This typically provides a richer scent experience and longer-lasting performance.
5. How long do ZYVÉN fragrances last?
Longevity depends on skin type, weather, and application. Most ZYVÉN fragrances are designed to provide several hours of wear, with many customers experiencing all-day scent presence on skin and even longer on clothing.
6. How should I apply my perfume?
Spray on clean, moisturized skin, focusing on pulse points such as the wrists, neck, and behind the ears. Avoid rubbing the fragrance after application, as it may alter its development.
7. Are your fragrances suitable for both men and women?
Many ZYVÉN fragrances are designed to be enjoyed by anyone who appreciates the scent profile. Individual preference matters more than traditional fragrance labels.
8. Do your fragrances change over time after spraying?
Yes. Fragrances evolve in stages. You'll notice the opening (top notes), followed by the heart (middle notes), and finally the base notes, which remain the longest.
9. Do you offer returns or exchanges?
Due to the personal nature of fragrances, all sales are generally final. However, if your order arrives damaged, defective, or incorrect, please contact our support team and we'll be happy to assist. Please refer our return and return policy before placing an order.
10. How can I contact ZYVÉN?
If you have any questions regarding our products or your order, please contact us through our Contact page or customer support channels. We'll be happy to help.
